FAQs

Why do you smoke your dog treats?

Smoking is used to preserve our protein-rich treats for longer periods of time, and to enhance their overall flavour and aroma.

Where do you get your meat and bones from?

Dear Dog treats works with only the best Alberta farmers, ranchers and butchers to ensure that our products are sourced locally from health-inspected facilities.

Why organ meat treats?

Organ meats are rich with iron and protein, and with nutrients not found in meat and bones, such as vitamin B12 and folate (a B vitamin).

Are chicken feet good for dogs?

Yes! Chicken feet are full of collagen, cartilage, calcium and protein. They promote healthy joints, help keep your customer’s dog’s teeth clean, and in turn help with bad breath.

 

If you are worried about the claws, feel free to cut them off the first time your dog enjoys the treat. If you observe your dog chewing than you know it is safe the next time to leave the claws on.

Warning / Attention *

Even with our delicate processing there are still hazards associated with chewing on chicken feet. Every foot is as unique and special as your dog. So, if you notice anything that does not look ok (splintering or small fragments breaking off) remove the foot immediately. Dear Dog Treat feet are not recommended for dogs with digestive problems, or dogs who like to swallow items whole. Always provide a fresh supply of water when enjoying feet. Treat time needs to be supervised and it is recommended not to exceed 3 feet a day.

Pet owners assume liability with the use of this or any Dear Dog Treat products.

Do your dog bones splinter?

Unless your dog is an aggressive chewer enjoying one of our naturally brittle beef rib bones a little too enthusiastically, it is extremely rare that our bones will splinter. Our slow-smoked process does not change the composition of the bones. We bring the temperature up to kill any harmful bacterial, and then hold at lower temperatures to provide a unique product of malleable texture, which chews a lot like a raw bone – without any dangerous splinters.
Warning / Attention *

Even with our delicate processing there are still hazards associated with chewing on bones. Every bone is as unique and special as your dog. So, if you notice anything that does not look ok (splintering or small fragments breaking off) remove the bone immediately. Dear Dog Treat bones are not recommended for dogs with digestive problems, super aggressive chewers or dogs who like to swallow items whole. Choose a bone that is larger than your dogs’ mouth. Always provide a fresh supply of water when enjoying bones. Bone time needs to be supervised and it is recommended not to exceed 30 min a session. Bone should be stored in a plastic bag in the freezer between chew sessions.

Pet owners assume liability with the use of this or any Dear Dog Treat products.

Are your dog treats gluten free?

Yes they are. In fact, all fresh meat, including beef, goat, lamb, turkey and chicken, is gluten-free. Animals convert food proteins into animal proteins by breaking down their structure during digestion (amino acids are separated and then repackaged during metabolism). Meat – regardless of what the animal is fed – will not contain any gluten.

What are the health benefits of consuming bone marrow?

Bone marrow is full of amazing vitamins and minerals aiding in joint health, and is full of essential omega -3, fatty acids, vitamins and minerals such as calcium, iron, phosphorus, zinc, selenium, magnesium and manganese. Bone marrow encourages a healthy digestive tract through sealing liquids to help absorption and fight inflammation.

How long are your products good for?

If stored in a cool dry place, Dear Dog Treats products will last for up to 6 months (and we guarantee that!) If you experience any problems or concerns with our food, please take a photo of the product and send it to us with a brief description. We will be happy to send you a replacement product or refund your money depending on the circumstances.

How often can I treat my dog with Dear Dog Treats?

Given that our treats are incredibly rich in proteins, vitamins, minerals and collagen, we recommend the following servings:

en•Trail mix 1-5 pieces per day
Meaty Bites 1-5 pieces per day
Chicken Chews 1-3 pieces per day
Marrow Medallions 1-3 pieces per week
Meaty Bones 1 bone given sporadically throughout the week
(store in a plastic bag in the freezer between chews)